Privacy Policy — IS Urban Movement

This Privacy Policy explains how IS Urban Movement (“we”, “our store”, “us”) collects, uses, stores, and discloses your personal information when you visit our website, make a purchase, or interact with our services (“Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information:

• Contact Information: name, billing address, shipping address, phone number, email.

• Payment Information: payment method, transaction details (we do not store full card numbers).

• Account Information: username, password, preferences.

• Order Information: items viewed, added to cart, purchased, returned, or exchanged.

• Communications: messages you send us (e.g., customer support).

• Device Information: IP address, browser type, device identifiers.

• Usage Data: interactions with our website, browsing behavior, timestamps.

2. Sources of Personal Information

We collect information:

• directly from you

• automatically through cookies and similar technologies

• from Shopify, which powers our online store

• from our fulfillment partners

• from service providers (payment processors, analytics tools)

3. How We Use Your Personal Information

We use your information to:

• process and fulfill orders

• provide and improve our Services

• manage your account

• process payments

• deliver products

• handle returns and exchanges

• personalize your shopping experience

• provide customer support

• detect and prevent fraud

• comply with legal obligations

• send marketing communications (you may opt out at any time)

4. Data Sharing with Fulfillment Partners

We share only the information necessary for order production and delivery:

• name

• shipping address

• phone number

• order details

These partners use your information solely to manufacture, package, and ship your order.

5. How We Disclose Personal Information

We may share your information with:

• Shopify (store hosting, payments, analytics)

• payment processors

• marketing and advertising partners

• service providers (IT, analytics, customer support)

• government authorities when required by law

• affiliated companies within our business structure

6. Cookies and Tracking Technologies

We use cookies to:

• enable website functionality

• analyze website performance

• personalize content

• deliver targeted advertising

For full details, see our Cookie Policy.

7. Shopify’s Role

Our store is hosted on Shopify. Shopify may collect and process your data to:

• enable secure payments

• improve platform performance

• support personalized advertising

• respond to privacy-related requests for data processed by Shopify

8. Children’s Data

Our Services are not intended for children who are under the age of majority in your region. We do not knowingly collect children’s data.

9. Data Security and Storage

We use technical and organizational measures to protect your information, but no system is 100% secure.

We retain personal information only as long as necessary to:

• provide our Services

• fulfill orders

• comply with legal obligations

• resolve disputes

• maintain business records

10. Your Rights

Depending on your location, you may have the right to:

• access your personal information

• delete your personal information

• correct inaccurate information

• obtain a copy of your data (data portability)

• opt out of targeted advertising or data sharing

• restrict processing

• withdraw consent

You may submit a request by contacting us at info@urbanmovement.com.

11. International Data Transfers

Your information may be transferred outside your country. For transfers from the EU/UK, we rely on:

• Standard Contractual Clauses (SCCs)

• other legally recognized safeguards

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the latest version.

13. Contact Information

For privacy-related questions or requests:

Email: info@urbanmovement.com Address: Western Bid, Inc. 3500 W Hallandale Beach Blvd Pembroke Park, FL 33023 USA

IS Urban Movement is the data controller for your personal information.

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